Q:    I have a new Laptop wthout an RS232 Interface. What can I do?
A:    You have to buy an Interface Converter like an USB-RS232 or PCMCIA-RS232 Converter.
       Nomally PCMCIA-RS232 Adapters are more expensive but more reliable.

Q:    I have a USB-RS232 Adapter installed. But how can I find out the port number?
A:    Right mouse click to "My Computer". click "Properties". click  "Hardware". click "Device Manager" click "Ports (Com&LPT)".
        There you shoud find your Adapter and your port number. If you see a "!" bevore the device, the driver installation failed.
         In this case read the manual of the Adaptor vendor.

Q:    My Com Port is blocked. But I do not have any Application open. What can I do?
A:    If a timing device is connected to the computer at startup, it can happen that Windows installs a device called "MS Ballpoint"
        This is wrong. Be shure that the timing device is disconnected or off at windows startup (Including wakeup from suspend state).

If you have any question which is not listed above, please send us an email